Sunday, July 3, 2011

Something to Think About, Hmmmm....

Business people offer guarantees to attract customers and to increase their income. If your washer doesn’t work, they’ll repair or replace it. If your car falls apart, they put it back together for you or provide you something similar. They play the odds. In most cases all goes well and they don’t have to carry through with their end of the agreement. In some cases, when a customer does return seeking satisfaction the business is no longer there, has "changed" its policy, or lays out prerequisites that are impossible to meet.

Legitimate health care professionals do not offer guarantees. Surgeons cannot guarantee success. They will do the best job possible and hope for patient compliance, but the healing and recovery are up to you. Marriage counselors cannot guarantee they will save your marriage. He or she cannot. You are the only one who can do that... perhaps with help from others.

Think about it. If you want to use hypnosis to stop smoking, and you are given a guarantee that if “it doesn’t work” you can return for a free follow up session, from a psychological viewpoint you have been given permission to fail. You might think, “Oh well, if it doesn’t work I’ll just go back. Maybe next week. Till then I'll just smoke some more.” This weakens your motivation to succeed. The "guarantee" is in the business person’s best interest, not yours; because (a) many people falling short of success won’t bother coming back, thinking, “If it didn’t work the first time why would it work a second time?” or, “It’s too much bother,” and (b) those who do decide to return may find that the business has gone out of business.

While we’ve been practicing professionally since 1992, with impeccable credentials and with community awards for excellence, we’ve seen many others in this field come and go. Why? Because there are no state regulations or oversight, meaning that hypnotherapists are not held to standards of practice. With no solid foundation in psychology (the science of human behavior), most people discover it is more difficult to achieve and maintain success than they were led to believe by the hypnosis "school" (actually a business) of their choice. With their sights set primarily on making money (and maybe helping some people in the process), they find that to most people their misplaced priorities are transparent.

To make sure that you are dealing with someone with a successful track record and a stable reputation in your community, do a little research -- including checking on (a) the history of their business license, (b) the existence of liability insurance, and (c) the location of their business. Are they seeing people in their home (unsafe, and in some cases illegal)? If not, how long have they been in an office? Is clinical hypnosis something they do there full time, or do they share space with someone else, and pop in occasionally to do a session? Is hypnotherapy their only business, or one of many ways they generate income -- which doesn't make them a bad person, it simply makes them an entrepreneur, not a health care professional.

A big difference that raises a little cause for concern.

Friday, June 17, 2011

A Rising Tide Lifts All Boats

Frank and I are privileged to enjoy a profession that provides a comfortable lifestyle (we have simple tastes, which helps.) When I began the business in 1992 he was working in retail management (underpaid and unappreciated) and while he was coming home feeling used and drained, I was the one coming home with an ear-to-ear grin and receiving lovely thank you notes from the clients I had helped. That elated realization that your contribution has made life better for someone else in a meaningful way, is what we call a "Helper's High." Frank eventually joined me at Evergreen, proving if there's anything better than a happy camper, it's two happy campers!

In 2002 I created a venue through which others can have the same rewarding experience.

I created a FREE Peer Level Support Group called Rising Tide, which consists of 5-10 members who learn and practice simple, specific self-improvement techniques on a weekly basis. The setting is casual & comfortable and the agenda combines structure and sponaneity within the context of pleasant conversation. Focus centers on 4 areas of life: 1) Creating and maintaining a positive mindset, 2) problem solving with input from others, 3) goal setting with accountability, and 4) stress management.

Many groups were formed, and some members remained actively involved for years. Literally. Those attending included a woman dealing with her mother's Alzheimers Disease, a man who described himself at the onset as "suicidal," a stay-at-home dad with borderline agorophobia, and a self-made millionaire who was healthy, happily married, and yet considered himself a loser. Others were in difficult relationships, or meeting the challange of raising teens, or stuck in a go-nowhere job they hated, or feeling disillusioned with life, or simply wondering whatever happened to that upbeat, energetic "old" self they could barely remember.

Despite the problems we all deal with in life, a basic concept in Rising Tide is that, based on your life experiencestress, goals, problems, helping others resolve their issues gives you a helper's high! The encouragement and support is reciprocal, and in an hour-and-a-half, no matter how "down" or dejected or discouraged you may have felt coming into the meeting, it's guaranteed you'll leave feeling better! That's right -- guaranteed!

In today's general atmosphere that is cloaked in uncertainty about our future as idividuals, as a business, or even as a nation, it is more important than ever before that we use every resource available to us to keep our heads above water in a psychological sense. For this reason, I am reprising the group and inviting anyone interested to give it a go. I'm willing to bet it's like no other group you've ever attended. (No hypnosis, no prayer, no mediation is involved.)

Let me reiterate and reassure you that membership costs you nothing other than your commitment to attend six consecutive meetings. This is important because with regular, consistent application of techniques that are effective and enjoyable, your results become lasting. You simply develop a new way of looking at and dealing with life!

Meetings will begin the 3rd week in July and run through the 4th week of August. Which day of the week and what time of the day depends on input from those who contact me to register. I'll be as accomodating as possible. I can be reached at 209-406-9901 or by e-mail at docgin@egreen.net.

This is an opportunity for you to find out for yourself that a rising tide does, in fact, lift all boats!

Monday, May 30, 2011

What's So Special About Seventy?

My husband has been asking me lately what I want to do for my birthday in September. It should be something special, he tells me, since this will be my 70th. His argument has merit, and so I have been giving this some thought. The problem is, I am feeling uninspired.

The fact that he asked, "What do you want to do for your birthday as opposed to, "What do you want for your birthday?" proves how well he understands me (i.e., better than anyone else ever has or will). I certainly don't want or need gifts. He and I stopped exchanging gifts years ago when we realized the most fun in giving a present is the element of surprise, and we can't surprise each other because we can't keep a secret from each other.

Rather than things, what I value most from others is their time. One of my greatest pleasures is having a son or daughter or grandchild spend time with me and at least seem to genuinely enjoy it as much as I do. It's common knowledge that children want attention, acceptance and approval from their parents. A lesser known truth is that parents want the same from their kids. It's called validation. It gives meaning to our lives.

Traveling is one of my least favorite things to do. I enjoy other places, it's just that I wish I could teleport to and from them, and not have to pack or unpack. Alaska is my favorite place, Hawaii comes in second, but I've been there/done that enough times that I wouldn't call going again to turn 70 in either place special. Over the years Frank and I typically plan vacations that take us away from the hustle and bustle of business and book promotion, and I have fond memories of hiking a remote trail with no one else in sight, and walking a beach that was, for the time, ours alone. On the other hand, last year we travelled with family for a week, eight of us sharing a luxury condo on Waikiki -- and had an awesome time.

The difference being family.

Aha! A distinct clue. Nothing I enjoy more than family, so why not keep it simple, I'm now thinking. Everyone has such busy lives that take them in so many different directions, just gathering the clan in one place at one time qualifies as special! I may be onto something here. A sunny September day, a sparkling swimming pool, good food, cold champagne, a cake with lots of frosting, maybe Jennifer Lind, John Denver, and SCOTTY singing over outdoor speakers, kids, grandkids, great grandkids all happy I'm still healthy and mobile and for the most part independent.. wow... it almost makes 70 sound downright inviting!

Okay, so having put together in my mind my Walt Disney version of a birthday that seems as though it should be different from all the others (though I'm not sure why -- 70 is just another number, after all), keeping it really simple, I wouldn't mind waking up that morning, putting on my jeans and boots, and heading out to the ranch for a nice quiet ride on Brandi. Then coming home to a cold beer and a long soak in a lavender-scented tub, a few phone calls, and some cards to stand on the mantle over the pellet stove. Hokey though it may seem, I love my family whether they are near or far, together or apart. And they find wonderful ways almost every day of the year to let me feel loved.

I'd have to be crazy to want or need anything more than what I already have.

Thursday, May 5, 2011

A Piece of Pakistan in my Family History

My parents were divorced when I was very young. My father remarried, had a son, and pursued his military career with vigor, retiring eventually as a Colonel and Chief of Instruction for Army Intelligence. He was never able to talk about his work, and after his death when I attempted to obtain his military records I learned they had been stored in a building in Kentucky that, at some point in the past, caught fire, everything inside destroyed. Okaaay... One of the many places he lived was Pakistan. Following the death of Bin Laden, my brother sent me the following information, which I thought readers might also find interesting.

Abbottabad, where Bin Laden was killed, is about a 30 minute drive from Murree, on a narrow, winding, mountain road, and is named for a British general. It is in rolling foothill country that's a bit cooler and greener than the hot, dusty flat land down at the capital of Islamabad, which is why so many Pakistani army folks have homes there.

In 1958-59 Dad, Mom and I lived in Murree HIlls (not the village itself). Murree is higher in elevation than Abbottabad and in the steeper mountains very close to the disputed (still today) border with India. We then moved to Rawalpindi for a year, the capital at that time, as construction on the new capital city of Islamabad (adjacent to Rawalpindi) was begun.

The Murree Christian School's stone church is where I attended 2nd and 3rd grades. They had divided part of the church interior into separate classrooms, and it still looks in photos very much as it did 52 years ao. When we lived in Rawalpindi I would stay in the school's boys dormitory in Murree Hills during the week and take the hour-plus drive home on weekends. A search on the internet identified the 1959-60 dormitory as the Sandes Soldiers Home, a former convalescent facility for soldiers of the British Indian Army (Pakistan was part of India back then). It's now being used as a dorm for 6th grade and up. [In a photo, it is a 2-story building with a steep pitched roof and white porch railings.] The old stone church is named "Garrison Church" and was an Anglican church used by British soldiers stationed in Murree back when.

There was an armed attack on the school by 4 masked Islamist gunmen in August 2002, in which 6 Pakistani security guards were killed. None of the kids or teachers were hurt. I hope they didn't later become a target again. Just thought you might like to have some family history of where Dad was stationed at one point[relative to recent highly publicized event].

I tried relentlessly (and unsuccessfully) to talk my father into writing his memoirs, which included 5 amphibious landings during WWII as a young infantryman, and later, many colorful countries as his residence. When I was in my twenties he visited the states, escorting an Iranian General who was here for medical treatment. They came to my home for dinner, which is material for a story I'll tell another time --guaranteed to amuse.

Thursday, April 28, 2011

Business is Business & Other Platitudes

I know a man who sold boats. He worked on commission. One day he sold a boat to his son, who paid cash. Weeks later his son was sitting next to the owner of the boat business, having drinks.

"How are you enjoying that new boat?" asks the owner. "Loving it," replies the son. "Heck of a price I gave you on it," says the owner, mentioning specifically what that price was. Pause. "Yeah. Heck of a price all right,thanks," son agrees. When he later asked his father why he paid $500 more than the price the owner believed the boat sold for, his father replied, "Oh that. That was my commission. Business is business, son."

Full disclosure: I'm not a business person. I'm a therapist. My husband is the one who makes sure we stay in business so that we can do what we do -- help people on an emotional/behavioral level to live better lives.

Recently I ventured out with him into a section of society I rarely visit -- a newly formed group of business people meeting to help one another become more successful. "It's not about business," the leader reminded members enthusiastically. "It's about relationships. No self-promotion allowed here. Introduce yourselves to each other, arrange to meet one-on-one. Get to know each other, find out who you like, who you trust. Ask yourself what you can do to help that other person succeed. Then they'll do the same for you." I found the concept exciting. At last! Business with a heart!

The next speaker presented his views on how to be successful. His voice was soft, his style unassuming, his presentation unpolished, even bordering on awkward at times, which rings of authenticity. My kind of guy. As I listened to him, however, I looked around the room. Something was "off," but I couldn't quite put my finger on it. (I'll admit to the possibility of projection -- my perception of others may have been tainted by my personal unease. Remember, I was out of my element here.)

Now, platitudes may be boring because we hear them frequently, but repetition is a teaching tool that helps move information from the conscious part of our minds (short term memory) to the subconscious part (long term memory, therefore more highly influential regarding attitude and behavior). So I didn't fault the speaker there; however, when his bottom line regarding relationships became, "The people you talk to the most must be people who make more money than you do," he lost me. I mean, given the choice, I'd rather cultivate a relationship with the Dalai Lama than with Donald Trump.

I have the honor, and I mean that sincerely, of having been named our city's Small Business Person of the Year back in 2003. I'm quite proud of that, and grateful; however, I immediately jimmied the title around to be "small business" (omitting "person") because there were many others behind the scenes who placed me in position to qualify -- my husband, our small staff, and most importantly the clients who, over the years, have trusted us to help them unravel their psychological snarls. "Business Person" was a hat that did not sit well on my head, yet there it was, part of a uniform I suddenly realized I was being asked to wear.

So I resigned. Retreated to the wings and left my husband to enjoy the spotlight. I established a mentoring program, the purpose of which is to train others in my field to raise their standard of practice by focusing not only on competence but on ethics and professionalism. I believe if your heart is in it, success is inevitable. By "it," however, I mean helping others, not earning money, and that's where I became highly selective in considering candidates for the program. Highly. As in taking the high road, raising the bar. And by "success" I don't mean adding zeros to one's income. I mean (warning: platitude ahead) making the world a better place.

Problem is not many subscribe to my philosophy. Our society flashes dollar signs in gaudish neon that lights the wrong way to success, if you ask me. Too many follow blindly, caring only that along the way there are lots of banks with ATMs, and places to shop for the trappings of wealth. Flashing neon turns me off. I look instead for what can simply be called, "the spark." It can be found in people, in other living creatures, in places, and in ideas. But it isn't found commonly. It is rare.

Ah! There you have it! My ramblings have led me to understand what it was that seemed off to me in that room full of business people. There was no spark. I mean collectively. Had there been, the room would have lit up with it. I genuinely wish the individuals and the group well, and concede that many there make more money than I do. Allow me to fall back on Princess Lea's admonishment to Han Solo of Star Wars fame: If money is all you love, money is all you'll get. Perhaps for some, it's enough,and they consider themselves blessed and give generously to charity (or not), as they seek relationships based realistically on, What's in it for me? I wonder if they ever wonder what Jesus's net worth was.

Of course, his meetings were of a different nature, and he did hang out with fishermen and spend most of his time talking to the downtrodden.

Saturday, April 23, 2011

Romance, Royalty, and Reality

With all the talk about Princess Dianna's legacy, truly her greatest contribution to the world rests in her two sons and, in particular, the grounding she gave them in what we call real life.

Along with her Christian upbringing, perhaps Dianna learned from Buddha, who was born a prince and was so sheltered from reality that when he finally snuck off the palace grounds to explore the real world, he discovered (to his deep consternation)poverty, illness and death. A major religion evolved from his dramatic awakening.

Dianna was, in her day, quick to become the beautiful princess envied by none who observed her with a keen eye. A loveless marriage, overpowering in-laws who did not accept or approve of her, and the public humiliation of ongoing blatant betrayal by Charles all moved her along the path that molded her into a devoted mother determined to raise her boys her way -- as best she could. She also became a doer of good deeds in terms of the hundreds of charities she supported by her actions, not mere words. The world is indeed a better place for her existence.

Now there is Kate, who is dearly and obviously loved truly by her Prince Charming... the manifestation of his mother's dreams for him. I love that William gave her Dianna's engagement ring. What an honor for her, and for him a gesture with deep meaning. It seems that the high price paid by Dianne covered lessons actually learned by the monarchy, which allowed William to live in the real (albeit privileged) world, where he is marrying for love after earning a university degree, serving in the military complete with the risks of a rescue pilot,and sowing his fair share of wild oats. Kate's compassionate understanding of his struggles with his inescapable position in life speak volumes about her own character.

This prince and princess have had the best and the worst of examples set for them by their parents' marriages. Charles and Dianna's relationship has taught them how not to do it. Kate's commoner parents have offered inspiration and hope. William and Kate have not turned a blind eye or deaf ear, and their relationship has passed the test of time. They have both deep emotion and high intelligence going for them -- plus what Dianna never had: the freedom to be themselves and to reject the stuffy and senseless traditions that history has taught us have reaped misery for so many. This prince and princess face the future forewarned and forearmed.

The rest of us can benefit by the incredible potential and dare I say natural inclination these two have to follow in Dianna's footsteps, together using their position in life to make the world a better place. My hope for them is that they will continue on the path, the high road if you will, they have chosen for themselves, balancing their personal and private lives on the same tightrope that tripped and tethered Dianne, then took her life.

There is no such thing as too much publicity when it comes to these two, although my read on this is that William will take the bull (pun intended) by the horns when it comes to the media, to do what Charles did not -- protect the love of his life with fierceness and ferocity, as well as live his life and someday rule his country with backbone as well as dignity.

I don't care what Kate's wedding dress looks like or how much the event is costing. I care about their happiness. They've earned it, they deserve it, they exude it and the rest of us can and should let it wash over us like soft, foamy waves. Those of us who choose to can love their love and let our admiration for them inspire us to greater heights.

Wednesday, April 13, 2011

Horse Sense & Dollars Too

In my thirties I owned four horses, a sensible number based on the size of my family at the time. We lived in the country and had a pasture and stables for them at the back of our property. There were plenty of tractor roads to ride and, in fact, I could (and often did) jump on my mare to ride her bareback to the little grocery store with its wooden floor, just down the way from our house. My three teenage sons threw hay and shoveled up the… used hay residuals. It was ideal. Then came a divorce, and I moved back to the city after finding good homes for Happy, Blaze, Spinner and Cronie. I gave them away along with saddles, blankets, bridles and so on, to people I knew would care for them. It didn’t occur to me to sell the horses or the tack. They were a part of my life that was dear to me, and money doesn’t mix well with matters of the heart.

In my sixties I decided I needed one -- just one -- horse in my life again. Brandi’s former owner let me keep her for a month to be sure we were a good fit, after which I paid the asking price without trying to strike a bargain. My horse was worth every cent and it would have been an insult to her to attempt to pay less. We were a good match. I was rusty and she was… somewhat… patient with me as I relearned the ropes -- not aiming to show her or to compete, but to simply have fun together. From the beginning I’ve never thought of her as my horse. I think of myself as her person, and I feel privileged.

I first boarded her a 30-minute drive from my house, where we enjoyed the wonderful indoor arena but had no roads to ride. Eventually I moved her to a new place, thirty minutes in the opposite direction. She hated it. We had a great indoor arena but she had no shelter in her pasture, which was very large but butted up against a rural highway. There were roads to ride; however, I didn’t have the confidence to take her out alone, and the other boarders were… less than friendly. Which made them “nice” compared to the owners of the place, who were… not nice. Brandi has no papers, and I have no patience for snobbery. So I moved Brandi to the place where she is currently boarded.

She loves it, and has adjusted to several moves from one pasture to another. No covered arena, but roads to ride and I have the confidence now to go out alone. Layout of the land favors dressage, and long term friendships among other boarders is rather cliquish, but Brandi and I pretty much keep to ourselves to avoid the games many people play (usually without enough insight to realize how obvious they are).

Now comes the dilemma: my cost of boarding her has gone from $130 per month in 2003 to $350 and rising. My choices are to pay even more when the exact increase is soon announced, to avoid the stress of moving her to another facility (she doesn’t like change), to take her off pellets and let her waste away slowly on hay that she doesn’t digest well, or to find someone who wants her and can afford to pay the ever-expanding expenses. I see this as a lose/lose/lose situation.

Our business overhead and living expenses have increased too; however, my husband and I haven’t raised the fee for our services in the past five years, because we are loyal to our clients and want to remain affordable to them when they need our help. That’s called putting people first and money second, not a popular philosophy in today’s economy, though many pay it lip service. If we had increased our fee at the same rate as Brandi’s maintenance has increased over the past 8 years, we would be charging close to $300 a session instead of $180. But then we are in the people business, not the horse business.

The people boarding Brandi for me are in the horse business. I am not. Therein lies the problem. I am her person, and responsible for making the sometimes hard decisions that affect her. Right now as I mull over options my heart is hurting, just a little, not a lot. I’m not a barrel racer, but I feel like I’m over the proverbial barrel. Sometimes that comes with accepting reality.

I suppose business is what it’s all about these days, with success being measured by dollar signs. That’s why Frank and I make such a great team. My primary motivation is to help people, he is the one who sees to it that we can stay in business in order for that to happen. There are others in our field who charge more and may earn income comparable to ours, but they earn their pay by helping fewer clients than we do. They have other jobs and multiple income streams, rather than dedicating themselves solely to the practice of hypnotherapy which is, after all, a profession. In my opinion, at least. Similar to being a dentist. (Would you choose one to do a root canal if he was in his office two days a week, selling vitamins door-to-door three days a week, and mowing lawns on the weekends? ) Yes, food must be put on the table. But from my point of view “following your passion” means devoting yourself to that which is dear to you, even if it means eating more beans and less steak.